Terms of service

DRAFT — to be reviewed and completed by qualified legal counsel before launch. The operating entity, governing law and liability terms are not yet defined.

Service. Jemzo AI lets a business connect its WhatsApp Business number and have an AI assistant answer its customers' messages. The assistant can make mistakes; you are responsible for reviewing its behavior and for the content of your instructions.

Your obligations. You must have the right to use the WhatsApp number you connect, comply with WhatsApp Business and Meta policies, and have a lawful basis (including any required notices or consents) to process your customers' messages with an AI service.

Plans and payment. Plans, limits and prices are agreed with you directly and recorded in your account. Usage beyond your plan may be limited or paused.

Availability. The service depends on third parties (Meta, our AI provider, hosting). We do not guarantee uninterrupted operation, and we may pause an account that violates these terms or applicable policies.

Ending. You can disconnect WhatsApp and request deletion at any time (see the data-deletion page).

Questions: [contact email — set CONTACT_EMAIL]